Checklist · 8 minute read
The Shopify Return Leakage Checklist
Audit the data, calculate a cohort return rate, rank the right SKUs, and turn one finding into an investigation.
Read checklistGuide · 9 minute read
How to Calculate Shopify Return Rate by SKU Without Mixing Sales and Return Months
Use the original sale month, a consistent return window, and a clear rule for returns, refunds, and exchanges.
Read guideGuide · 8 minute read
Why Your Shopify Return Rate Looks Wrong, Including Rates Over 100%
A 150% result can be valid for returns processed versus sales made in one month, but it is not a sale-cohort return rate.
Read guideGuide · 8 minute read
How to Find Which Shopify SKUs Cost You the Most in Returns
The SKU with the highest return rate is not always the SKU creating the largest financial exposure.
Read guideThe ReturnsIntel approach
Keep each return attached to its original sale
A useful return rate compares returned units with the sale cohort that produced them. That single rule prevents a return processed today from being divided by unrelated sales made today, and it keeps incomplete cohorts from looking artificially healthy.