Know which SKUs are coming back before returns become margin leaks
Returns Intelligence gives Shopify operators the visibility to spot return risks early, understand why items come back, and take action on SKUs that impact margin.
Monthly return rate by SKU
Return rate
8.73%
+0.86 pp
Sold units
24,842
+12.4%
Returned units
2,169
+9.1%
SKUs analyzed
312
ready
| SKU | Product | Return rate | Sold units | Returned | Top reason |
|---|---|---|---|---|---|
| TSH-100-BLK-M | Essential Tee | 14.62% | 1,245 | 182 | Size |
| BRH-200-STN-8 | Everyday Hoodie | 11.08% | 932 | 103 | Fit |
| JOG-300-BLK-L | Athletic Jogger | 9.35% | 1,103 | 103 | Too long |
| CAP-400-OLV-OS | Dad Cap | 6.21% | 2,045 | 127 | Changed mind |
| TSH-101-WHT-M | Essential Tee | 4.18% | 1,876 | 78 | Size |
Built for Shopify brands who want fewer surprises
Spot risk early
See which SKUs have rising return rates before they erode margin.
Understand why
Break down return reasons by product, fit, channel, and month.
Take action
Prioritize what to fix, test, or pull so your bestsellers keep performing.
Works with your Shopify data
Connect your Shopify store to analyze orders, returns, refunds, and products without spreadsheets or browser-side Shopify API calls.
Security and trust, built in
Minimal customer data
The v1 dashboard avoids direct customer identity fields for analytics, exports, APIs, and logs.
Verified webhooks
Shopify webhook routes verify HMAC signatures before changing installation state.
Server-side secrets
Shopify tokens and vendor credentials stay encrypted and server-side.
Retention documented
Deletion, uninstall cleanup, support access, and audit retention are covered in the public policies.
Ready to get clarity on returns?
Install Returns Intelligence from Shopify and start building a cleaner return-rate view by SKU.
Install for Shopify